CapTrav Blog

I have read suggestions over the past few months that business travelers have forgotten how to travel.  This sentiment has also come up with clients as we engage in discussions around a return to a "new normal" in the corporate travel environment.  At first glance,...

Corporate travel programs have always fallen into one of two tidy buckets – managed or unmanaged.  Historically, a managed program has been largely defined as a travel program whose operations are handled by a single Travel Management Company (TMC) of record whereas...

Strictly defined, corporate travel leakage is any air, car, or hotel booking that a traveler makes outside of corporate policy. Typically, corporate travel leakage refers to a traveler who does not book through his company’s Travel Management Company (TMC). Even in...

Many of the new technology entrants in the corporate travel business have created vertically integrated “procure to pay” solutions.  All position themselves as savvy tech companies that provide a superior user experience that drives efficiency.  This strategy should...

We all find ourselves prognosticating the “new normal.”  What percent of travel will never return?  Is business travel even important now that we are used to videoconferencing?  Many have even tried to come up with a simple litmus test to measure the cost/benefit for...

While employees may be eager to get back on the road and return to their road warrior lifestyles, leaving the impact of 2020 and 2021 behind, there’s one facet of travel the past year brought to the forefront: Attention to Risk. If your company doesn’t have a travel...

Travel and expenses are not always managed centrally together, but nonetheless, travel and expenses always go hand-in-hand—and accordingly, when choosing an expense management solution, your travel manager should be a key player in the conversation. Whether or not...

It seems odd that less than 10% of the $1.4 trillion corporate travel industry is formally serviced under a traditional management model.  Historically, industry suppliers have catered to larger, typically multinational organizations.  Travel Management Companies...