CapTrav Blog

Brandon’s presentation to an audience of clients, prospects, and suppliers takes a deep dive into the key topics facing the corporate travel industry today. Told through the lens of how our changing workforce demographic has altered the travel landscape, Brandon...

2023 has already experienced unprecedented industry change.  Sounds clichéd, yes?  But the sentiment is unavoidably true.  In 25 years, I have not seen so much industry change; complexity across the entire corporate travel supply chain that has a profound impact on...

Whether you buy car tires, toothpaste, a pair of jeans, or an airline ticket, retailers seek a competitive advantage and brand loyalty.  While much has changed in the corporate travel business over the past 40 years, basic business strategy perseveres. Deregulation of...

Selecting the right Travel Management Company (TMC) for your organization has never been more important than it is today.  TMC’s are uniquely positioned to bring the right technologies and people together to service business travelers and help realize cost savings...

I have read suggestions over the past few months that business travelers have forgotten how to travel.  This sentiment has also come up with clients as we engage in discussions around a return to a "new normal" in the corporate travel environment.  At first glance,...

Corporate travel programs have always fallen into one of two tidy buckets – managed or unmanaged.  Historically, a managed program has been largely defined as a travel program whose operations are handled by a single Travel Management Company (TMC) of record whereas...

Strictly defined, corporate travel leakage is any air, car, or hotel booking that a traveler makes outside of corporate policy. Typically, corporate travel leakage refers to a traveler who does not book through his company’s Travel Management Company (TMC). Even in...

Many of the new technology entrants in the corporate travel business have created vertically integrated “procure to pay” solutions.  All position themselves as savvy tech companies that provide a superior user experience that drives efficiency.  This strategy should...

We all find ourselves prognosticating the “new normal.”  What percent of travel will never return?  Is business travel even important now that we are used to videoconferencing?  Many have even tried to come up with a simple litmus test to measure the cost/benefit for...